Please read these terms carefully before using ErsatzTV services.
1. Introduction
These Terms and Conditions govern your use of the ErsatzTV services. By accessing or using our platform, you agree to comply with and be bound by these Terms. If you do not agree to any part of them, please do not use our services. These Terms may be updated periodically, and your continued use of the platform constitutes acceptance of any modifications.
2. Usage Rules
Personal Use Only: Our service is intended for personal, non-commercial use only within a single household.
Account Security: You are solely responsible for maintaining the confidentiality and security of your login credentials.
No Sharing: Sharing accounts, reselling access, or using your account for multiple households is strictly prohibited. Simultaneous streams may be limited depending on your plan.
Content Disclaimer: We do not host or own any media content. ErsatzTV acts solely as an interface that connects users to third-party content providers.
Prohibited Activities: Any form of unauthorized redistribution, modification, reverse engineering, or circumvention of our service is strictly forbidden.
3. Service Availability
While we strive to provide a reliable, high-quality streaming experience, ErsatzTV does not guarantee 100% uptime or uninterrupted service. Temporary interruptions may occur due to maintenance, network issues, or factors beyond our control. We are not responsible for any inconvenience, data loss, or damages caused by service interruptions.
4. Payment and Refund Policy
Payment Terms: All subscription fees are payable in advance. We accept the payment methods displayed on our website.
Refunds: All sales are final. We provide free test lines or demo periods so you can evaluate our service before subscribing.
Renewals: Subscriptions may automatically renew unless canceled before the renewal date.
Price Changes: ErsatzTV reserves the right to modify subscription fees with prior notice to users.
5. Legal Disclaimer
ErsatzTV is not liable for any legal issues arising from the use of third-party content. Users are solely responsible for ensuring that their usage complies with local laws and regulations. The service is provided “as is,” without warranties of any kind. ErsatzTV does not guarantee the legality, accuracy, or availability of any third-party content in all regions.
6. Contact Information
For questions regarding these Terms or our services, please contact us using the details below:
📧 Email: [email protected]
📲 WhatsApp: +44 7402 590783
📡 Telegram: Join our Telegram group
🕒 Support Hours: Monday to Sunday, 9:00 – 22:00 GMT
