Our commitment is to make your ErsatzTV experience fair, transparent, and worry free.
🔄 Can I Get a Refund?
At ErsatzTV, your satisfaction is our goal. If you are not happy with your service, we want to help — please review our refund terms below:
✅ Refunds are available before activation or if no service has been delivered.
✅ You may request a refund in the case of a double payment.
✅ If your login information has not been delivered within 24 hours, contact us immediately for assistance.
❌ Once your subscription is active and credentials are sent, refunds are no longer possible.
❌ Issues such as buffering, poor internet connection, or unsupported third-party apps do not qualify for a refund.
🧪 Try Before You Buy
We provide free trial lines so you can test compatibility with your device and connection before purchasing a subscription.
📞 Need Help or Want to Request a Refund?
You can reach us anytime through the following channels:
📧 Email: [email protected]
📲 WhatsApp: +44 7402 590783
📡 Telegram: Join Telegram Support
